Privacy Policy

Last updated: 10/2/2026

1. Introduction

VEQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our knowledge continuity platform.

2. Information We Collect

Personal Information:

  • Name, email address, and job title
  • Slack user ID and workspace information
  • Department and role details

Knowledge Data:

  • Brain Maps and micro-task responses
  • Q&A conversations and handover content
  • Slack messages (when explicitly authorized)
  • Project documentation and workflows

3. How We Use Your Information

  • To create and maintain your Knowledge Continuity profile
  • To generate AI-powered Brain Maps and insights
  • To facilitate knowledge transfer between team members
  • To provide Slack integration and Copilot features
  • To send important updates about your handover tasks
  • To improve our AI models and service quality

4. Data Security

We use industry-standard security measures including:

  • End-to-end encryption for sensitive data
  • Secure Supabase database with Row Level Security
  • Encrypted Slack API communications
  • Regular security audits and updates
  • Locked Vault feature for departed employees

5. AI and Data Processing

VEQ uses OpenAI's GPT-4 to generate Brain Maps and provide AI-powered insights. Your data is processed securely and is not used to train OpenAI's base models. We maintain full control over your institutional knowledge.

6. Your Rights

  • Access your personal data and knowledge contributions
  • Request correction or deletion of your information
  • Export your Brain Map and contributions
  • Revoke Slack permissions at any time
  • Opt-out of AI processing features

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@veq.app